# Troubleshooting

> Fixes for the common problems with Prompt Verse: AI_DISABLED, PLAN_REQUIRED, LIMIT_REACHED, missing variables, and an AI that cannot see your library.

Source: https://prompt-verse.io/docs/troubleshooting/

## My AI says AI_DISABLED

You (or your AI) called a `run` action, such as `prompts run`. Prompt Verse runs no model in the pre-beta. The message names the fix: call `prompts render` for the finished text and let your own AI answer it.

## My AI says PLAN_REQUIRED

You connected through Geenius OS, but the workspace has no Prompt Verse plan. Add Prompt Verse to the workspace or choose a plan that includes it.

## I get LIMIT_REACHED or a sheet with plans

You reached the number of prompts, workflows or agents your plan counts. See [Plans and limits](/docs/plans-and-limits/).

## My AI does not see Prompt Verse

1. Check that the connector is added and approved in your AI’s settings.
2. Start a new chat. Connectors are picked up at the start of a chat.
3. If you connected with a key, check that it has not been revoked under Connect.
4. Ask your AI to call `help` on the `prompts` tool. If that answers, the connection works.

## The render says variables are missing

You did not give a value for every `{{name}}` in the prompt. The answer lists the missing names. Give them in `variables`, or ask the person.

## The render says the structure breaks the prompt type

A **simple** prompt takes one text body, a **modular** prompt takes modules. Change the type or move the pieces.

## A merge returned conflicts

Both branches changed the same part. Choose `ours` or `theirs` for each conflict key and merge again, passing your choices as `resolutions`. See [Versions](/docs/versions/).

## A share link stopped working

The prompt was set back to **private**, or the link was revoked. Share it again to mint a new link.

## Still stuck?

[Write to us](/contact/) with what you did and what you saw. If something should work and does not, that is a bug we want to know about.